Shipping - Delivery
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs will also be at your charge for the purchase of our items.
Our delivery times will always happen without undue delay. We make every effort to ensure that parcels are shipped within 48 business hours after confirmation of your order.
You will receive an email confirming the shipment of your parcel, which will contain a tracking number allowing you to track the status of the delivery.
In Belgium
You have two options.
- Withdrawal in our premises in Brussels
- pick up your order without waiting for the delivery times described below or paying any extra charges;
- try on your purchases on the spot if you would like to and make a return in stride if the items do not suit you;
- try on another item (eventually), within the limit of available stocks.
- Standard home delivery via DPD (with tracking – without signature)
Delivery time (indicative): 2 working days as from shipment of the order.
In the European Union (except Belgium)
- Standard home delivery (with tracking – without signature);
- Delivery time (indicative): 3 to 7 working days as from shipment of the order.
International
- Standard home delivery via DPD International (with tracking – against signature);
- Delivery time (indicative): 3 to 10 working days as from shipment of the order
- Internationally, additional taxes can be applied to customs and remain at your expense.
Contact Us
If you have any questions on how to return your item to us, contact us at info@bellecallie.com. We will be happy and pleased to hear from you and to help you :)